Delete your MobylX account

Option 1

In the app or on the web

1. Sign in to the MobylX app, or open prod-app.mobylx.com in a browser on any phone or computer and sign in to the same account.
2. Open Account from the bar at the bottom of the screen.
3. Under the Account heading, choose Delete Account, then Delete to confirm.
4. You are signed out, and we email a confirmation link to the email address of your account. Open the link within 24 hours to confirm your request. Until you confirm it, your account stays active.

If you have not finished registering, or your account is still under review, the Account page is not available. Ask by email instead.

Option 2

By email

Write to us from the email address you use to sign in to MobylX and ask us to delete your account.

Use email if you no longer have the app, cannot sign in, or your confirmation link has expired or does not work.